Big M Superstore
  • 09-Jun-2017 to 01-Oct-2017 (EST)
  • Nicholasville, KY, USA
  • Full Time

Automotive BDC Representative / BDC / Business Development Center 

Big M Superstore is seeking a FULL TIME Automotive Business Development Center (BDC) Associate to join our rapidly expanding winning team! We are looking for high-energy individuals who are confident, enthusiastic, computer literate and possess great phone skills.  You will join a small team in a highly collaborative and upbeat department. 


Job Responsibilities

  • Field inbound phone calls on a daily basis; make at least 80- 100 outbound/inbound phone calls to gain new growth for the dealership
  • Generate sales appointments utilizing call scripts
  • Efficiently record all customer interaction-activity in the Company's customer database system; enter notes in a timely basis and write in professional, clear, grammatically correct manner with complete details listed
  • Effectively manage special tasks as assigned by the BDC Manager to contribute to overall team success of the team, department and organization


Job Requirements

  • Experience Desired; Minimum of 1 year in a position of customer service representative or similar positions in Automotive, Retail/Sales, and/or Hospitality industries 
  • Strong verbal and written communication skills
  • Excellent interpersonal and customer service skills 
  • Pleasant and engaging phone personal
  • Computer skills including Excel, CRM experience
  • Able to Multi-task
  • Strong work ethic
  • Team-oriented
  • Schedule MUST be flexible and includes nights and weekends (No Sundays)
  • Call center experience is a plus


We are a family owned dealership offering health insurance, life insurance, STD/LTD, 401K, savings account, vacation pay and employee and family continuing education courses including books.


Job Type: Full-time

Big M Superstore
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